Parts Specialist

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Date: Jan 26, 2026

Location: Moncton, CA

Company: Nors

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.
Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.

Ready to take the next step in your career?
Your new opportunity might be right here.

We are looking for a Parts Specialist to join our Parts team in Moncton.

Job Description:

SUMMARY

The Parts Specialist is responsible for assisting Technicians with parts ordering, order entry and procurement, order tracking and Customer Service for all warranty and returns-related inquiries.

 

DUTIES AND RESPONSIBILITIES

  • Prompt and accurate processing of parts orders;
  • High level of customer service on the Parts counter;
  • Physical inventory accuracy and daily cycle counts;
  • Answering phone with a high level of service and urgency;
  • Prompt ordering from vendors to fulfill customer orders;
  • Timely processing of returns and credits;
  • Proactive customer contact and telemarketing;
  • Seek out opportunities to increase part sales;
  • Backorder tracking and recovery;
  • Effective inventory management;
  • Ensuring a high level of support to the Parts and Service Department;
  • Timely completion of duties as outlined by the Parts Manager;
  • Must participate in the on-call rotation;

 

CORE COMPETENCIES:

  • Has experience in a similar role with an aptitude for customer service and sales;
  • Knowledge of the heavy equipment industry or a related industry is an asset;
  • Must be proficient with Microsoft computer programs;
  • Must have the ability to multi-task;
  • Organize and prioritize work in a fast paced environment;
  • Knowledge of SAP is an asset.

 

EDUCATION/TRAINING:

  • Post-secondary diploma and/or relevant work experience.

Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you! 

At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.

All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.

making it work. making it happen.