Fleet Supervisor

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.
Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.

Ready to take the next step in your career?
Your new opportunity might be right here.

We are looking for a Fleet Supervisor to join our Fleet Department team in Mississauga.

SUMMARY:

The Fleet Supervisor oversees day-to-day operations of the company’s fleet across all branches in Canada, including vehicle acquisition, lifecycle planning, maintenance coordination, vendor management, and cost control. This role ensures the fleet operates efficiently, cost-effectively, and supports operational needs across all business units. The Fleet Supervisor also acts as the primary liaison with the external fleet management company (FMC), ensuring optimal service delivery and accurate data reporting.  Their goal is to optimize fleet value while minimizing risk throughout the lifecycle of our vehicles.

This role is supported by a Fleet Compliance administrator as a direct report.

In this position, the chosen candidate will closely collaborate with internal stakeholders including Operations, Finance, HR, IT, and Health & Safety, as well as external suppliers. The primary objective is to enhance processes, develop robust sourcing strategies, and achieve cost savings effectively. Additionally, the role involves working with company management to anticipate future needs and ensure fleet best practices are implemented across all branches.  Strategic agility and analytical prowess are essential for maximizing procurement effectiveness within designated categories and enhancing overall value..

DUTIES AND RESPONSIBILITIES:

1. Fleet Acquisition, Lifecycle & Disposal
   •    Lead the vehicle acquisition process including developing specifications, obtaining quotes, evaluating options, and preparing annual budgets. 
   •    Work with Fleet Management Company to provide Total Cost of Ownership (TCO) comparisons (lease, fuel type, maintenance costs, depreciation).
   •    Manage vehicle lifecycle planning to determine optimal replacement timelines based on age, mileage, residual value, and repair trends.
   •    Oversee vehicle disposal processes (auction, trade-in, resale) to maximize resale value and ensure timely removal of retired assets.
   •    Coordinate upfitting requirements with vendors (decals, safety equipment, racks, telematics installs etc.)
2.  Vendor & Fleet Management Company (FMC) Coordination
   •    Act as the primary liaison with the external fleet management company
   •    Review and approve FMC recommendations for maintenance, repair approvals, lifecycle replacements, and remarketing.
   •    Oversee vendor SLA performance (timeliness, cost, data accuracy, service quality).
   •    Negotiate pricing or review contracts for maintenance programs, leasing, fuel programs, and telematics services.
   •    Monitor FMC dashboards (downtime, maintenance, PM compliance, engine alerts) and ensure issues are actioned quickly.
3. Maintenance Oversight & Cost Control                                                                                                                                                                                                                                                                            •    Oversee daily maintenance activities including scheduling PMs, managing breakdowns, and coordinating repairs.
   •    Review and approve repair quotes, ensuring cost-effectiveness and avoidance of unnecessary repairs.
   •    Track maintenance spend, trends and identify cost-reduction opportunities (warranty recoveries, vendor consolidation, PM program optimization).
   •    Ensure vehicles meet operational readiness targets and downtime is minimized.
   •    Collaborate with mechanics or service providers on major repairs, recalls, and safety-related issues.
4. Fuel Program & Telematics Management
   •    Manage fuel card programs (fraud alerts, misuse, replacement cards, reporting).
   •    Monitor fuel consumption trends and identify abnormalities (idling, unauthorized fueling, inefficiencies).
   •    Oversee telematics platform dashboards (fault codes, productivity, utilization).
   •    Ensure proper installation and deactivation of telematics hardware during new vehicle onboarding and decommissioning.
5.    Operational Fleet Support
   •    Oversee vehicle assignments, STL set ups/replacement planning, and relocation of units between branches or regions.
   •    Manage vehicle handovers and returns, ensuring proper documentation and inspections.
   •    Support field teams with equipment needs, towing coordination, breakdown response, and replacement vehicle sourcing.
   •    Maintain inventory updates of fleet assets
6.  Budgeting, Forecasting & Financial Reporting
   •    Support annual fleet budgeting including lease costs, fuel budget, maintenance forecasting, and capital replacement planning.
   •    Prepare monthly fleet cost reports (fuel, maintenance, lease, accident costs, downtime impacts).
   •    Conduct ROI and cost-benefit analyses for electrification, alternative fuel vehicles, and operational efficiency programs.
   •    Develop strategies to reduce fleet TCO through optimization, vendor management, and data-driven decision-making.
7. Policy, Process, & Program Management
   •    Implement and enforce fleet policies: vehicle take-home, idling, fueling, maintenance procedures, and accident reporting.
   •    Develop SOPs for acquisition, PM scheduling, repair approvals, lifecycle management, and vehicle return/check-in.
   •    Coordinate with compliance administrator to ensure operational processes support National Safety Code (Provincial Carrier Profile) requirements.
8. Cross Department Collaboration
   •    Work closely with operations, compliance, procurement, branch contacts, safety, finance, and HR to support business needs.
   •    Assist capital planning discussions with Finance and leadership.
   •    Coordinate with safety/compliance teams to align operational fleet practices with regulatory standards

CORE COMPETENCIES:

• Strong knowledge of vehicle lifecycle management, TCO, and vendor management.
• Experience working with Fleet Management companies preferred.
• Knowledge of maintenance workflows, telematics systems, and fuel programs.
• Intermediate to advanced Excel; strong analytical capabilities.
• High level knowledge of ministry regulations related to heavy duty vehicles.
• Strong data management and organizational skills
• Valid G licence
• French speaking is an asset

EDUCATION/TRAINING:

• Bachelor's degree in supply chain management
• 3–7 years in fleet operations, maintenance, procurement, or related field.

HEALTH AND SAFETY

It is our expectation that all Nors Employees will conduct their work in a safe manner, abide by all Nors safety policies and report all hazardous conditions and unsafe work procedures. In addition, Nors employees will be required to report any and all incidences/accidents/near misses according to company policies

Nors is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We recognize our obligations and responsibilities as an employer and encourage applications from all qualified candidates including members of visible minorities.

Nors will accommodate people with disabilities during the recruitment and assessment processes. If accommodation is requested, Nors will consult with the applicant and arrange for the provision of suitable accommodation that considers the applicant’s needs.